Because our items — including apparel and accessories — are made to order, all sales are final.
Please double-check the style, color, and size before placing your order.
We’re a small artist-run business, and we deeply appreciate your support and understanding!

If your item arrives damaged, misprinted, or isn’t what you ordered, we’ll absolutely make it right.
Just email a clear photo of the issue along with your order number to:
📧 contactus@thebroadwaystudio.com
Please reach out within 7 days of receiving your package — our team will take care of you.

Most of our physical products (including our signature hats) are printed and fulfilled on demand through our trusted production partner.
⏱ Estimated shipping time: 7–14 business days from the time your order is placed.
Once your order ships, you’ll receive a tracking number by email.

All purchases of digital downloads (including guides, audition prep materials, and e-books) are final and non-refundable.